Privacy Policy
1. introduction
Welcome to Inflato Stoke Interactive Air Park. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our site, you agree to the practices described in this policy.
2. Business information
Business Name: Inflato Stoke Interactive Air Park
Address: Festival Way, Festival Park, Stoke-on-Trent, Staffordshire, ST1 5SG
Contact Information: 01782 216816, contact@inflatostoke.co.uk
3. Data we collect
We collect the following information when you interact with our website or use our services:
- Name
- Contact information, including postal address, email address, and telephone numbers
- Date of birth
- Other information relevant to customer surveys and/or offers
We collect this data via website forms, the Roller booking system and cookies.
4. Purpose of data collection
We require this information to understand your needs and provide better service, including:
- Processing your orders
- Managing your account
- Internal record-keeping
- Verifying your age
- Improving our products and services
- Sending promotional emails (if consent is given)
- Marketing activities through Meta Pixel, Google Analytics, Google Ads, and TikTok Ads (if consent is given)
5. Data sharing
We may share your data with the following third parties:
- Roller: For booking and payment processing
- Meta, Google, TikTok: For marketing purposes, if consented via cookies
6. Data retention
We retain personal data only as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.
Data retention is compliant with UK GDPR regulations.
7. Data security
We are committed to ensuring that your information is secure. We use suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
8. User rights
You have the right to:
- Access your personal data
- Rectify any inaccurate or incomplete data
- Request deletion of your personal data
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us at contact@inflatostoke.co.uk.
9. COOKIE POLICY
Effective Date: 25-Jun-2025
Last Updated: 25-Jun-2025
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Manage cookie preferences
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
Cookie Policy Generated By CookieYes - Cookie Policy Generator.
10. Legal basis for processing
Our legal basis for processing personal data includes:
- Consent (e.g., for marketing communications)
- Contractual necessity (e.g., processing bookings)
- Legitimate interests (e.g., maintaining security)
All processing is in line with UK GDPR requirements.
11. INTERNATIONAL DATA TRANSFERS
We do not transfer personal data outside the UK.
12. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page occasionally to ensure you are happy with any changes.
13. CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: 01782 216816
Email: contact@inflatostoke.co.uk